Central Maine Solutions

CMS is a small business consultancy that specializes in promoting and teaching Quality and organizational improvement methods for business growth and health. We at CMS have noted that many concepts successfully used by manufacturers can be applied to service business sectors and non-profit organizations. The concepts, known in principle as TQM principles and Malcolm Baldridge criteria, are being used by banks, hospitals, schools, and government offices to increase productivity and customer satisfaction. We have noted a limited availability of services in teaching methods in quality. Employee relations, assessing results and customer satisfaction areas are of particular importance in business ( www.costumesperiod.com )