At Akubio, we are committed to providing our customers with the highest levels of product support. Our dedicated Help Desk, contacted via telephone 0870 444 7007, fax 0870 444 7117 or email support@akubio.com, handles all Application & Service issues. Your call will be routed to a support specialist and should we need to arrange a call back, we commit to respond to your enquiry within one working day. All instruments have a one year warranty and subsequent to the warranty period we offer a choice of service agreements. RAP,id RESPONSE contract gives fully comprehensive maintenance & breakdown cover. RAP,id RELAY provides a cost effective way to plan routine maintenance of the instrument.
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